Collection Highlights
Reengineering isn't just about changing the way we work. It isn't changing a process here or a workflow there. It is about revamping business processes and radically redesigning the way we work to achieve maximum results and performance. These videos listed here introduce the concept of reengineering and describe the stages in applying reengineering. If you are interested, please apply for the videos at the Information Counter at HSSML by quoting the accession numbers.
Understanding reengineering with Dr Michael Hammer.
1 videocassette (85 min), 1994. Accession number : HVC1098
Dr Michael Hammer explains the concept of reengineering by pro viding the definitions and hallmarks of reengineering. Includes case studies such as Federal Mogul, Progressive Insurance, AT & T, Taco Bell, GTE, Aetna Life and Casualty and Showtime Networks.
Succeeding at reengineering with Dr Michael Hammer.
1 videocassette (62 min), 1994. Accession number : HVC1099
Dr Michael Hammer picks up from where he left off in his video Understanding reengineering. He explains the multidimensional effects of reengineering, the role of reengineering leadership & guide lines for reengineering success.
Reengineering the future / American Management Association.
1 videocassette (20 min), 1994. Accession number : HVC1132
Raymond L. Manganelli, CEO of Gateway Management Consult ing, describes the concepts of reengineering to a work team. Manganelli illustrates reengineering concepts through the story of William Sowden Sims, a US Navy officer and his efforts to change the way naval gunners did their jobs. His success depended on knowledge, insight, perseverance and President Roosevelt's support in overcoming the traditional conservatism of the operational man agement.
The reengineering roadmap : a how-to approach / American Management Association.
1 videocassette (54 min), 1994. Accession number : HVC1133
In a follow-up video, Raymond Manganelli talks about the proc ess of reengineering preparation; identification and vision; and de sign & implementation. A case study is used to illustrate each of these stages. Grace Logistics Services, a company that offers ware housing and packaging services, in its process of evaluating its Operational Information System evolved into a companywide business reengineering project that spanned all functional areas. Polaroid Corporation's identification and creation of the vision process is the second case study. The third stage is illustrated by the case of AT&T Capital Leasing Services redesigning their credit application process, applying technology, redefining jobs and restructuring their organization.
Reengineering the manufacturing organization / Harvard Business School Management Productions.
1 videocassette (53 min), 1995. Accession number : HVC1068
This programme presents the compelling stories of three manufac turing companies that have reengineered themselves successfully. Pratt & Whitney reengineered its work flows by consolidating business units, regrouping identical tasks, cross-training of shop floor employees on all aspects of manufacturing and design engineers were encourage immediate online problem solving. Texas Instruments Semiconductor Group applied reengineering to reconceive its worldwide operations as a single 'virtual factory'. General Motors' Saturn Corporation reengineered relationships between management and labor as part of a successful strategy to reinvent the American-made small car.
Reengineering the service organization / Harvard Business School Management Productions.
1 videocassette (43 min), 1995. Accession number : HVC1067
Three service-oriented companies that have shown the way to reengineering themselves into industry leadership are profiled in this program. CSX/American Barge Line Company streamlined its operations. Brooklyn Union Gas applied reengineering to customer service and sales operations by imagining itself as customers saw it. Tufts Associated Health Plans attacked its bloated claims processing system replacing a blizzard of paperwork with streamlined electronic records system.
Reengineering the business / BBC Enterprises Ltd.
3 videocassettes (87 min), 1994. Accession numbers : HVC1045-1 (Video 1), HVC1045-2 (Video 2), HVC1045-3 (Video 3)
Video 1 introduces the concepts of reengineering. Video 2 con tains case studies of companies interpreting and implementing reengineering. They include General Electric, Hewlett Packard and Microsoft. Video 3 contains case studies of companies in action such as Levi Strauss, General Electric and Microsoft.