This article guides you through searching and printing from the Examination Papers database in Library InfoGate which is accessible on all NUSNET-II terminals. Where appropriate, error messages and what they mean are explained.
Use the Unlock User ID programme only after your user ID has been locked.
You do not always need to unlock your userid first before you get into Library InfoGate.
Use the Infogate Online Help to guide you through searching in Library InfoGate.
Each of the NUS libraries has terminals with Library InfoGate already loaded.
| Userid : | Type in, WITHOUT any hyphens, your matriculation number or staff number or membership number. Higher degree students do not need to type in HD. DO NOT type in your NUSNET ID. |
| Password : | Type in your NRIC No. or Passport No. (unless you have changed the default password). |
When your cursor is at the userid or password box, help is available in the message bar at the bottom of the screen. It tells you what to type in each of these boxes.
| Error Message: | Library InfoGate Message System Initialization Failed Socket Called Failed This means that the userid or password has been repeatedly entered wrongly. |
| Solution: | Reboot and login to InfoGate again. |
| Error Message: | Library InfoGate Message System Initialization Failed User ID is locked |
| Solution: | Unlock your User ID and login to InfoGate again. |

Field boxes for EXAM Database
| INDX : | Index includes Subject, Course Number and Year fields |
| SUBJ : | Subject field For Faculty of Arts and Social Sciences students, type in Sociology, Chinese Studies, etc. (not individual course titles). For Faculty of Engineering students, type in the course title eg. Fluid Mechanics, etc. For Faculty of Science students, type in Physics, Plant Biology, etc. For Faculty of Business Administration, type in the course name eg. Managerial Accounting, Business Policy, etc. |
| CNUM : | Course number field. Type the course number without spaces, eg. SC201. If the course number has changed, enter the old course number used at the time of the examination. |
| YEAR : | Examination year field which follows the calender year and not the academic year. Eg. Type in 1994. |

To display what you have searched, click on the VIEW RESULT button. If you have more than one line in the search result window, highlight the set you want before clicking the button.

in the Abstract window or click on the Image button.
| Error Message: | Library InfoGate OPEN/IMAGE Error Open/Image Error = 110B or Library InfoGate OPEN/IMAGE Error Remote Connection error, possibly due to server down or not logged in Error code =0X110B |
| Solution : | Exit from Library InfoGate, reboot terminal and login again before trying to view image again. |
Click on the print icon
or select the DOWNLOAD option and then select the TO PRINTER option.

At the Download Image to Printer window, specify the pages you want to print under Select Page Range. Click on the OK button. The print format has been defaulted to Fit to Page and you need not change this setting when printing.
Printing at NUS Libraries It costs eight cents per page when the printing is done on the laser printers attached to the Library InfoGate terminals in the NUS libraries.
| Printing Problems |
|---|
If you encounter printing problems, it may be due to:
|
or select DOWNLOAD option and then select TO DISK option.

In the Download Image to Disk window, specify the pages you want to download and click on the OK button.

In the Save Image As... window, you need to specify the drive to which you want to download the image. The H drive is the default drive. You can change it to the B or A drive as desired. Please note that filename cannot be changed.
Each page of an examination paper downloaded is stored under one filename in TIFF format. Only certain programmes like WordPerfect 6.0a for Windows, or WordPerfect 6 for DOS can read this format. It is easier to use Word Perfect 6.0a.